I have documented one of the bugs you reported and MCForger will fix that when he gets on, however I would appreciate it if you sent me a video of you loosing your items as I have not heard any other reports of this.
I do regularly come on and help players with things although most will not see it because of my time zone, however as to your statement about regarding players opinion, yes it is my job to look at them however often when I come online I have things to do such a testing new plugins or discussing situations with staff and when I am not in vanish my chat is basically flooded and it is impossible to do what I need to. Also when people see that I am online and not replying (because I am focusing on other things) they can get very annoyed and that is...
As far as I am a aware there is no way for us to prevent people from doing so, it will have to be something you work around. I'm fairly sure Mojang is doing some things so people do not just change their name every two minutes but yeah I don't think there is to much we can do,
Nobody is really grasping that premium is, the rank is more about the benefits that come with it not the kits. If you compare how much Premium gets on scale to higher ranks it actually gets an absurd amount of stuff. All i would think about adding is a sword, but keep in mind you only spent $5 on the rank.
This was not handled appropriately by Propulsionz, I am disappointed in his lack of maturity with handling this situation and because of this me and CHarrisMedia have had a chat with him. However i do agree with the punishment to a certain extent as our server is not the place for you to sell your account especially not to list other servers with it, i will remove the ban but please do not let this happen again.