My name is Morena. I started Mineplex foruming in June, 2014. ||FAQ|| Q: Unban/unmute me?!
A: Sorry but you must appeal at www.mineplex.com/appeals. I will not unban or unmute you.||

Q: Why was I banned/muted and for how long?
A: Send me an inbox message with your username.||

Q: My account was banned and my appeal rejected, could you check with an admin so it is unbanned?
A: Sorry but you must contact the person who banned you. I can do nothing about it.||

Q: How do I access the server? A: You MUST have a legitimate copy of Minecraft. If you do not have one, then go and purchase a copy now. Once your Minecraft is open, press Multiplayer then press direct connect, and type in us.mineplex.com and press connect. ||

Q: You on? A: My home lobbies are 1 and 5 but I sometimes go on 3 and 13||

Q: Please buy me ultra/hero.
A: You must purchase it at www.mineplex.com/shop.||

Q: Please look at my ban appeal, nobody responded!
A: Be patient, they will get around to it.||

Q: How do I apply for helper?
A: Apply at www.mineplex.com/application but you must have purchased either a Hero or Ultra rank.||

Q: Should I apply for helper? Do you think I will get helper?
A: Apply when you are ready and extremely dedicated to this community. Only apply when you know that you will not feel sad at all if your application is rejected. Good luck!||

Q: Do you have any tips for my application? How many posts should I have?
A: Look up "helper guide" in the forum search bar. If a previous application has been rejected, you can email appsteam@mineplex.com for advice.||

Q: I do not have my forum rank and cannot access the application page.
A: Submit a ticket at www.mineplex.com/support detailing your issue.||

Q: I purchased my rank, and did not get it ingame. What do I do?
A: Restart Minecraft, wait a little while. If it does not appear, submit a ticket with your issue at www.mineplex.com/support||

Q: Who made your banner?
A: